Joss & Main is a company dedicated on providing well-made and well-designed home merchandise. They sell their products online through their website the JossandMain.com. You need to be a member of this website to be able to purchase any of their products. They make partnerships with their top manufacturers and suppliers of home and life merchandises so they are able to offer up to 70% off on some of their products. They have a group of people who are very passionate on home decors and other home items that add new items to this website in a daily basis.
Although you need to be a member of this website just to be able to buy their products, but registering to this website is absolutely free. Now to help you more, here are some of the most frequently asked questions about JossandMain.com:
What does this site sell?
JossandMain.com sells home and life merchandise online at a very low price. All their products in this website are exclusively available to all their members only. All their products in this website are offered in a very low price but for a limited time only, and to keep up with the outgoing products, they add new products daily.
All products in this website are added as events, events that will soon end. You can see the newly added events at “Just Added” and “Ending Soon” for the events that is about to close. Or you can see all the available events in this site by click this. For upcoming and ongoing events you can visit their Event Calendar page.
Or you can view their events by categories:
What are this site's return policies?
Joss & Main make sure that all their products are in good conditions before they are shipped. And for any reasons that a customer wishes to return their merchandise to this site, they can return it for an exchange or refund. Joss & Main will accept product returns within 14 days from the date of delivery. All product returns must be unused and in its original condition with its original packaging and tags plus all the other materials that comes with it during delivery.
Due to the nature of some of their products, they cannot accept products that are marked “Final Sale” or non-returnable. You can see whether your product is eligible for return at the product’s information page.
When returning a product to this website, contact their customer service department first at 1-800-632-8158 or by email at email@example.com and ask for a Return Authorization (RA) number and the return address where you can send your products. It is advisable to use a secure (with tracking and insurance as much as possible) shipping method when sending back your product since this site cannot be held responsible for your product returns until they received and inspected it.
What are this site's shipping policies and costs? Which countries do they ship to?
As of this time, they can only ship their products to the continental US. They offer a $9.95 flat shipping rate for all their small parcel via UPS, FedEx or USPS to whichever is appropriate. But since most of their products in this website are home furniture and makes a bigger package, customers may pay extra for shipping. Shipping charges are based on the products weight and destination. On some destination there maybe additional charges for tax, duties and custom fees, this is sole responsibility of the customer.
Does this site have physical stores? Where are they located?
They have their office and showroom at 177 Huntington Avenue, Boston, MA 02115, USA
How can I reach customer service for this site?
Customers can contact them through the following:
What payment methods do they accept?
Joss & Main accepts payments through Visa, MasterCard, and American Express credit cards.
Do they offer any discounts or coupons?
Discounts and other promos are often posted at their homepage. You can find their coupon code in their affiliate websites and you can later redeem them when you checkout a product from this site.